Resort Policy

Dear Valued Guest,

We are delighted to welcome you to our Roxy Beach Resort Sematan. It is our privilege to host you, and we are committed to making your stay both enjoyable and memorable.

Check-in Time: 2:00PM
Check-out Time: 12:00PM
Late Check-out: RM100.00/hour
Rules & Regulations
  • No vandalism
  • No taking goods from our hotel
  • Lost card access will be charge RM50.00
  • No smoking in the hotel room
  • No drone allowed (permission required)
  • No pets allowed at hotel area

Should you require any assistance, please do not hesitate to contact us at 082 712 800 / 082 712 444

If you have any complaint to make, please kindly call our General Manager (Mr Raymond Edward) 010 964 3837

Roxy Sematan Wristband
Room Type
Wristband (Pieces)

Deluxe Single

2

Deluxe Queen

2

Standard Suites

5

Deluxe Suites

5

Wearing this wristband allows you to use the swimming pool and gym facilities. Please take good care of it; if lost, you will be charge RM50.00/piece

Attention Guest,

Please check properly the account number and details before making a transaction. Send the successful transaction receipt after payment to our hotel receptionist.

Rimba Hartawan Sdn. Bhd.
Bank: Affin Bank
Account Number: 10-041-006360-5

Dear Valued Roxy Beach Resort Guests,

Tourism Tax

As per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a Tourism Tax of RM10.00 per room and per night stay. Please note these charges in tax structure will result in revised taxes being charged and will be payable additionally upon check in.

Notification of Tourism Tax Act 2017 (Act 791) passed in accordance to laws of Malaysian on 19 June 2017, with reference to Part II of the Act that imposes a tax known as Tourism Tax on tourists staying at any accommodation premises. In accordance to the said law, it shall be the duty of the tourist to pay the tax to the Roxy Beach Resort.

Deposit

Our hotel policy requires RM200.00 cash deposit for single and queen rooms and RM500.00 for standard/deluxe suites (room security). Guest need to present the receipt upon check out to be refunded by the front office team.

With best regards,

The management

Roxy Beach Resort